Empleo

A DouroAzul é a principal empresa de cruzeiros fluviais portuguesa e um dos grupos de turismo mais dinâmicos de Portugal. Fundada em 1993, a DouroAzul compromete-se desde o início a prestar a mais alta qualidade de serviço aos seus hóspedes, mantendo o charme tradicional da cultura da região do Douro. Com uma frota de 11 modernos navios de cruzeiro fluvial de luxo, a DouroAzul oferece aos clientes a possibilidade de conhecer o Douro, a sua cultura e uma paisagem de tirar o fôlego, com luxo e conforto. A DouroAzul foi eleita a melhor empresa de cruzeiros fluviais da Europa no World Travel Awards em 2014, 2016, 2017, 2018, 2019, 2021 e 2023. 

Estamos a reforçar a nossa equipa com a contratação de um(a) Bartender. Este profissional será responsável por:

· Preparar e servir bebidas aos clientes, de acordo com as suas necessidades e expetativas, no Bar, restaurante e Sundeck dos navios;

· Gestão e organização de stocks e inventario mensais, mantendo as validades sobre o controlo e promovendo a rotação dos artigos menos vendidos;

· Conhecimentos atualizados de segurança alimentar e HACCP;

· 1 anos de experiência de Bar com 2 ou 3 elementos e gestão de serviço, com atenção aos momentos de pico;

· Capacidade de elaborar encomendas mediante o par stock e a ocupação prevista;

· Cumprir com as normas de serviço assim como dos standards da empresa, nomeadamente; lançamento de vendas e consumos, limpeza e arrumação participação nas funções partilhadas pela crew .

• Formação adequada à função;
• Conhecimentos técnicos de coquetelaria fundamentalmente clássica Internacional;
• Experiência na função em cruzeiros turísticos e/ou hotelaria e/ou restauração;
• Fluência em Inglês (eliminatório) e Alemão e Francês (valorizado);
• Excelente capacidade de comunicação e de trabalho em equipa;
• Disponibilidade para embarcar no rio Douro, durante a época de cruzeiros.

• Excelente oportunidade de desempenho de uma função aliciante a bordo de navios de cruzeiro de Rio, num ambiente único de contacto com turistas de todo o mundo;
• Condições de desenvolvimento profissional e evolução de acordo com o desempenho;
• Oportunidade de formação em standards de serviço internacionais e de excelência.

A Construção e Desenvolvimento de Navios Comerciais e de Defesa (CDNCD), empresa do Grupo Pluris Investments, S.A., foi constituída em 2023 para impulsionar a inovação no setor da construção naval. A sua atividade abrange o desenvolvimento e execução de projetos de construção de embarcações de raiz, bem como a reconstrução e reparação de diversos tipos de navios.. Com um compromisso inabalável com a excelência e a sustentabilidade, a CDNCD posiciona-se como um parceiro estratégico no setor, oferecendo soluções tecnológicas de vanguarda para a indústria naval.

A nossa empresa está à procura de um Coordenador de Mecânica e Provas para integrar a equipa de um projeto naval. Este profissional será responsável pela coordenação das atividades mecânicas durante as diversas fases do projeto, desde a escolha de equipamentos até o acompanhamento das provas de mar, garantindo que todos os sistemas mecânicos e equipamentos estejam a funcionar corretamente e dentro das especificações.

Principais Responsabilidades:

• Participação na escolha de equipamentos durante a fase de projeto, colaborando na seleção e especificação dos equipamentos necessários.
• Acompanhamento das compras e entregas de equipamentos, assegurando que sejam realizadas conforme os requisitos do projeto e dentro dos prazos estabelecidos.
• Preparação dos brevets de provas, acompanhando os processos e participando ativamente nas FATs (Factory Acceptance Tests).
• Acompanhamento da montagem de equipamentos, alinhamentos, testes e provas, garantindo a correta instalação e funcionamento dos sistemas mecânicos.
• Coordenação da vinda de técnicos especializados, assegurando que as equipas externas e internas cumpram os requisitos técnicos e de qualidade definidos.
• Preparação e realização de provas à muralha e provas de mar, garantindo que todos os testes de desempenho dos sistemas sejam realizados com sucesso.
• Acompanhamento contínuo dos alinhamentos, testes e provas, reportando os resultados e tomando medidas corretivas quando necessário.
• Responsabilidade pelas assistências e pós-venda, garantindo que todas as questões de manutenção e ajustes após a entrega sejam devidamente tratadas.

Qualificações Necessárias:

• Licenciatura em Engenharia Mecânica, Engenharia de Máquinas, Engenharia Eletromecânica, Automação ou áreas afins.
• Experiência prévia ( mínimo 5 anos) em coordenação de provas e gestão de equipamentos mecânicos em projetos navais ou industriais.
• Sólidos conhecimentos em montagem de equipamentos, alinhamentos, testes e provas de sistemas mecânicos.
• Experiência no processo de compras e acompanhamento da entrega de equipamentos.

Competências Desejáveis:

• Capacidade de gestão de projetos, coordenando atividades e equipes multidisciplinares para garantir a execução eficaz e dentro dos prazos estabelecidos.
• Experiência com provas e testes em ambiente naval, incluindo provas de muralha e provas de mar.
• Boa capacidade de comunicação e colaboração com equipas técnicas, fornecedores e stakeholders.
• Conhecimento de sistemas mecânicos, equipamentos e tecnologias utilizados em projetos navais.

Outras Qualidades Valorizadas:

• Resiliência: Capacidade de manter o foco e produtividade em situações desafiantes.
• Proatividade: Antecipação de problemas e implementação de soluções eficazes.
• Disponibilidade: Flexibilidade para se ajustar às necessidades do projeto, incluindo disponibilidade fora do horário habitual.
• Visão Estratégica: Capacidade de compreender o panorama global do projeto e tomar decisões alinhadas com os objetivos da empresa.

• Oportunidade de integrar um projeto inovador e de grande escala no setor naval;
• Desenvolvimento profissional contínuo.

A Construção e Desenvolvimento de Navios Comerciais e de Defesa (CDNCD), empresa do Grupo Pluris Investments, S.A., foi constituída em 2023 para impulsionar a inovação no setor da construção naval. A sua atividade abrange o desenvolvimento e execução de projetos de construção de embarcações de raiz, bem como a reconstrução e reparação de diversos tipos de navios.. Com um compromisso inabalável com a excelência e a sustentabilidade, a CDNCD posiciona-se como um parceiro estratégico no setor, oferecendo soluções tecnológicas de vanguarda para a indústria naval.

A nossa equipa está à procura de um Coordenador de Atividades de Aprestamentos para integrar um projeto de construção naval. O profissional será responsável pelo acompanhamento e coordenação das atividades relacionadas aos aprestamentos e acabamentos de navios, garantindo a execução de todas as etapas de trabalho com qualidade, eficiência e dentro dos prazos estabelecidos.

Principais Responsabilidades:

• Acompanhamento e coordenação de trabalho nas fábricas e instalações navais, assegurando a execução de diversas tarefas, desde a instalação de suportes de equipamentos até a construção de mastros, varandins, toldos, estrados, ventilações, aparadeiras, tampas, grelhas, vigias, portas e outros aprestamentos.
• Gestão das atividades de AVAC, eletricidade, pintura, meios e apoios, interiores e outros aprestamentos que envolvem tanto elementos estruturais quanto decorativos do navio, como piscina, fachadas de alumínio, entre outros.
• Acompanhamento e supervisão de equipas técnicas, garantindo que todas as tarefas sejam realizadas de acordo com as especificações do projeto e as normas de segurança.
• Planeamento e coordenação das fases de execução, controlando prazos e recursos para garantir que as atividades sejam cumpridas dentro dos requisitos de qualidade e no tempo estipulado.
• Garantir a qualidade e conformidade dos trabalhos realizados, assegurando que todos os aprestamentos cumpram com os requisitos técnicos e regulamentares necessários.

Qualificações Necessárias:

• Licenciatura em Engenharia Mecânica, Engenharia de Máquinas, Engenharia Eletromecânica, Automação ou áreas afins.
• Experiência prévia (mínima de 5 anos) em funções de coordenação ou supervisão de aprestamentos navais ou de atividades de montagem e instalação em projetos industriais ou navais.
• Conhecimento de processos de instalação e acabamento em projetos de construção naval.
• Familiaridade com as normas de segurança e regulamentos aplicáveis ao setor naval e construção de embarcações.

Competências Desejáveis:

• Organização e capacidade de gestão de equipas, garantindo a correta execução de tarefas e cumprimento dos prazos.
• Capacidade de trabalhar sob pressão, mantendo a eficiência e a qualidade nas entregas.
• Boa comunicação e capacidade de coordenação entre as diversas equipas envolvidas no projeto.
• Conhecimento técnico em sistemas de AVAC, elétrica, pintura e acabamentos navais.

Outras Qualidades Valorizadas:

• Resiliência: Capacidade de manter o foco e produtividade em situações desafiantes.
• Proatividade: Antecipação de problemas e implementação de soluções eficazes.
• Disponibilidade: Flexibilidade para se ajustar às necessidades do projeto, incluindo disponibilidade fora do horário habitual.
• Visão Estratégica: Capacidade de compreender o panorama global do projeto e tomar decisões alinhadas com os objetivos da empresa.

• Oportunidade de integrar um projeto inovador e de grande escala no setor naval;
• Desenvolvimento profissional contínuo.

A DouroAzul é a principal empresa de cruzeiros fluviais portuguesa e um dos grupos de turismo mais dinâmicos de Portugal. Fundada em 1993, a DouroAzul compromete se desde o início a prestar a mais alta qualidade de serviço aos seus hóspedes, mantendo o charme tradicional da cultura da região do Douro. Com uma frota de 13 modernos navios de cruzeiro fluvial de luxo, a DouroAzul oferece aos clientes a possibilidade de conhecer o Douro, a sua cultura e uma paisagem de tirar o fôlego, com luxo e conforto. A DouroAzul foi eleita a melhor empresa de cruzeiros fluviais da Europa no World Travel Awards em 2014, 2016, 2017, 2018 e 2019.

Estamos a reforçar a nossa equipa com a contratação de um Marinheiro de 2.ª de Tráfego Local . Este trabalhador é responsável por auxiliar o mestre, substituindo-o nas suas faltas ou impedimentos.
Proceder a todo o tipo de manobras necessárias à boa navegação, à atracação e desatracação e à segurança das embarcações. Assegura ainda a conservação e limpeza das embarcações onde presta serviço.

• Cédula Marítima com a categoria de Marinheiro de 2.ª de Tráfego Local;
• Certificado de Segurança Básica válido (STCW);
• Certificado Médico válido;
• Conhecimentos de Inglês (preferencial).

• Excelente oportunidade de desempenhar uma função aliciante a bordo de navios de cruzeiro, num ambiente único de contacto com turistas de todo o mundo;
• Condições de desenvolvimento profissional e evolução de acordo com o desempenho;
• Oportunidade de formação em standards de serviço de excelência;
• Vencimento compatível com a função/experiência demonstrada.

A MysticInvest é uma holding de cruzeiros fluviais e de expedição cuja empresa mãe é a Pluris Investments. Considerada um dos maiores operadores mundiais de cruzeiros fluviais, a MysticInvest integra neste sector a DouroAzul, o maior operador de cruzeiros fluviais em Portugal distinguido, diversas vezes, como a melhor empresa de cruzeiros fluviais da Europa e a Nicko Cruises, que opera mais de duas dezenas de navios-hotel em três continentes. Em 2019, a MysticInvest reforçou a sua estratégia de internacionalização com o lançamento da Mystic Cruises, uma empresa dedicada a cruzeiros oceânicos. Para além destas empresas, fazem atualmente parte da MysticInvest a Atlas Ocean Voyage, a DouroLegend, a DouroHeritage e a DouroAzul Talents.

• Responsável pelo processo de recrutamento e seleção (ciclo completo), incluindo prospeção, análise de CV, entrevistas e negociação de ofertas;
• Trabalhar em estreita colaboração com a equipa de RH e gestores para melhorar constantemente o processo de contratação;
• Gerir as bases de dados de recrutamento de forma estruturada e atempada;
• Desenvolver e manter um pool contínuo de candidatos através de vários métodos, incluindo a procura ativa dos melhores portais para publicar e criar anúncios adequados ajustados às necessidades de recrutamento;
• Contactar e/ou visitar universidades, participar em feiras de emprego locais e promover o contacto permanente com candidatos que possam qualificar-se para futuras posições;
• Criar e atualizar descrições de funções em conjunto com os chefes de departamento;
• Trabalhar com várias agências de colocação de candidatos para ajudar no processo de recrutamento para determinadas funções, quando necessário;
• Fornecer apoio às actividades de formação e desenvolvimento do grupo;
• Realizar pesquisas de mercado para se manter informado sobre as tendências do sector, referências salariais e práticas de recrutamento competitivas;
• Desenvolver e implementar estratégias de marca do empregador para atrair os melhores talentos;
• Assegurar o onboarding de novos colaboradores;
• Analisar as métricas de recrutamento e preparar relatórios regulares sobre o desempenho e eficiência das contratações;
• Colaborar com a equipa de RH para desenvolver e implementar estratégias de retenção;
• Contribuir para a melhoria contínua das políticas e procedimentos de RH relacionados com o recrutamento e desenvolvimento.

• Formação superior em Gestão de Recursos Humanos, gestão, advocacia ou áreas afins;
• Experiência mínima de 2 anos em funções de recrutamento e seleção; funções de recrutamento e desenvolvimento de RH (requisito obrigatório);
• Experiência em processos de seleção, desde a triagem de CVs à seleção de candidatos; entrevista final e negociação de propostas;
• Conhecimento de ferramentas e plataformas de recrutamento online;
• Experiência na elaboração de descrições de funções;
• Experiência na elaboração de descrições de funções e mapeamento de perfis de candidatos;
• Inglês no mínimo nível B1 (requisito obrigatório);
• Proficiência em Applicant Tracking Systems (ATS) e software de gestão de RH;
• Conhecimento da legislação laboral e das melhores práticas de recrutamento;
• Experiência na condução de entrevistas baseadas em competências;
• Familiaridade com estratégias de recrutamento em redes sociais.

Habilidades e Competências:

• Comunicação: Excelente capacidade de comunicação verbal e escrita;
• Organização: Capacidade de gerir vários processos de seleção em simultâneo;
• Empatia: Capacidade de lidar com os candidatos e compreender as suas expectativas e necessidades;
• Análise Crítica: Capacidade de avaliar os perfis dos candidatos de forma estratégica, alinhando-os com as necessidades da empresa;
• Gestão de Tempo: Capacidade de realizar atividades de forma eficiente e dentro dos prazos estabelecidos;
• Proatividade: Ser capaz de antecipar necessidades e procurar soluções de forma autónoma;
• Adaptabilidade: Flexibilidade para se ajustar à evolução das necessidades de recrutamento e das condições de mercado;
• Networking: Capacidade de construir e manter relações profissionais com candidatos e gestores de contratação;
• Análise de dados: Capacidade de interpretar métricas de recrutamento e tomar decisões baseadas em dados.

• Oportunidade de integrar um projeto ambicioso;
• Oportunidade de carreira, integrando um Grupo em expansão com a possibilidade de progressão na carreira através da evolução;
• Integração numa equipa jovem e dinâmica com profissionais da mesma área de formação.

Mystic Ocean is a new ocean cruise company based in Portugal, that offers cruises along iconic destinations such as Mediterranean, Baltic and North Seas. With a focus on delivering a value for money experience to its guests, Mystic Ocean is committed to establish a corporate culture focused on creating enriching career paths that create new opportunities for growth to our crew members.

• To ensure the appropriate performance and correct implementation of the finance administration onboard.
• To supervise the administrative crew such as Accountant as well as Documentation Purser.
• To oversee all financial processes onboard and take appropriate actions whenever needed.
• To oversee all ship’s clearance related matters and maintain a good relationship with local authorities as well as port agents.
• To ensure all visa requirements for passengers are taken into account before embarkation.
• To ensure that all passenger, company and crew accounts are accurate at all times.
• To process the cruise end in the PMS system and settle all crew, passenger and crew accounts.
• To process all payment data in PMS for passengers in due time (authorization and settlement).
• To update daily revenue report and send it to Head of Departments onboard and final file at the cruise and to the head office.
• To control the revenue onboard and ensure that all postings are correct.
• To ensure that all passenger and crew data is correct at all times in the PMS system.
• To be in charge of all cash funds onboard, make sure the safe is counted and in accordance with the cashbooks in the end of each cruise.
• To report any cash discrepancies onboard directly to the head office once detected and counter checked with the Hotel Cost Controller or Hotel Director.
• To ensure that the cashbook is kept up to date at all times and matches with the safe in the end of each cruise.
• To be familiar with all company’s procedures and the company’s SMS.
• To ensure a smooth embarkation of passengers and collection of documents such as passports if required as well as registration of credit cards etc.
• To ensure voids are done as per company guidelines and checked on a daily basis.
• To oversee invoice and statement printing for disembarking passengers.
• To calculate commissions and incentives as per company’s policies and procedures.
• To work closely with all departments onboard to ensure a smooth operation.

• Minimum of three (3) years’ experience in a hotel on land or two (2) years’ experience on board a cruise ship in similar position required.
• Must be fluent in written and spoken English as well as German.
• Any additional foreign language is a plus.
• Excellent interpersonal and public communication skills.
• Must have advanced administrative skills (Microsoft Office, especially Excel) Knowledge in MXP / POS is a plus.
• Excellent accounting and organizational skills required.
• Must possess excellent leadership skills and the ability to interact with all levels of people.

A DouroAzul é a principal empresa de cruzeiros fluviais portuguesa e um dos grupos de turismo mais dinâmicos de Portugal. Fundada em 1993, a DouroAzul compromete-se desde o início a prestar a mais alta qualidade de serviço aos seus hóspedes, mantendo o charme tradicional da cultura da região do Douro. Com uma frota de 11 modernos navios de cruzeiro fluvial de luxo, a DouroAzul oferece aos clientes a possibilidade de conhecer o Douro, a sua cultura e uma paisagem de tirar o fôlego, com luxo e conforto. A DouroAzul foi eleita a melhor empresa de cruzeiros fluviais da Europa no World Travel Awards em 2014, 2016, 2017, 2018, 2019, 2021 e 2023.

Estamos à procura de um(a) Empregado(a) de Mesa de 2ª (m/f) para integrar a nossa equipa na DouroAzul.

Este profissional desempenhará um papel fundamental no serviço de mesa a bordo dos nossos luxuosos navios de cruzeiro fluvial. 

Como Empregado de Mesa de 2ª, as suas responsabilidades incluirão: 

• Auxiliar na preparação das mesas e na disposição do salão de refeições para o serviço;

• Servir refeições e bebidas aos clientes de forma profissional e atenciosa;

• Atender às necessidades e pedidos dos clientes, proporcionando um serviço de alto padrão; 

• Colaborar com a equipe de serviço e o Chefe de Sala para garantir a eficiência e qualidade do atendimento; 

• Cumprir rigorosamente as normas de segurança alimentar e procedimentos de HACCP;

• Manter as áreas de refeição limpas e organizadas;

• Responder às perguntas dos clientes e fornecer informações sobre os pratos e bebidas; 

• Lidar com quaisquer questões ou solicitações dos clientes de maneira cortês e profissional; 

• Contribuir para a satisfação global dos clientes, tornando a sua experiência a bordo memorável. 

Para ser considerado para a função de Empregado de Mesa de 2ª, deve reunir os seguintes requisitos:

• Experiência profissional comprovada na função em cruzeiros turísticos e/ou hotelaria e/ou restauração; 

• Conhecimentos sólidos de técnicas de serviço de mesa e etiqueta;

• Fluência em Inglês (eliminatório) e conhecimentos de alemão ou francês (preferencial), permitindo uma comunicação eficaz com hóspedes de diversas nacionalidades;

• Excelente capacidade de comunicação e trabalho em equipa; 

• Disponibilidade para embarcar no rio Douro durante a época de cruzeiros. 

Esta é uma excelente oportunidade para fazer parte da equipa de uma das principais empresas de cruzeiros fluviais de Portugal, onde a qualidade de serviço é uma prioridade.

Oferecemos condições de desenvolvimento profissional e oportunidades de evolução com base no desempenho.

Além disso, terá a oportunidade de trabalhar num ambiente único, servindo turistas de todo o mundo que desfrutam da beleza do Rio Douro. 

As a Front Desk Manager, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.

Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices, and initiatives are implemented, embraced, and adopted within the resort.

Duties and Responsibilities

As Front Desk Manager, I will take full responsibility for the efficient operation of the Front Desk department, including Front Desk Agents, Bell & Door Attendants and Guest Experience Maker team, ensuring that services and products are delivered seamlessly and align with Six Senses’ standards. My key responsibilities include:

• Oversee the daily operation of the Front Desk, ensuring smooth guest arrivals, check-ins, and check-outs.
  
• Maintain a proactive presence in the lobby, assisting guests and supporting hosts.
  
• Resolve guest concerns promptly, efficiently, and with a service recovery mindset.
  
• Ensure the Duty Managers and Front Desk Hosts are well-trained and empowered to provide high levels of guest service.
  
• Collaborate with departments such as Housekeeping, Maintenance, and F&B to ensure a seamless guest experience.
  
• Implement and maintain standard operating procedures (SOPs) for the Front Desk.
  
• Monitor daily reports and ensure accuracy in reservations, billing, and guest profiles.
  
• Maintain up-to-date knowledge of room availability, special requests, and VIP preferences.
  
• Conducting regular assessments and acting on guest feedback.
  
• Ensure compliance with LQA, Forbes, FHR, and brand standards, and conduct regular audits to maintain adherence.
  
• Addressing service and product maintenance issues swiftly and effectively.
  
• Lead and develop the Duty Managers and Front Desk Hosts, fostering a strong team culture.
  
• Ensure proper staffing and scheduling to optimize service levels.
  
• Conduct regular performance reviews and provide coaching for continuous improvement.
  
• Create and maintain a culture of accountability, engagement, and professional growth.
  
• Promote teamwork, positive morale, and host engagement initiatives.
  
• Ensure Front Desk operations contribute to revenue generation through upselling and other initiatives.
  
• Optimize efficiency in staffing and resource allocation.
  
• Manage budgetary goals and monitor Front Desk-related expenses.
  
• Accurately complete required reports, including financial summaries and performance assessments.
  

Qualification

To execute the position of Front Desk Manager, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results and including the following:

• Possess a minimum of three years total experience in similar hotel operational role.
• In terms of frontline rooms management, I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer.
• I am a responsive, engaged and interactive leader, capable of building strong positive relationships with hosts that results in a shared vision of success for the operation, demonstrated ability to leverage shared resources, undertake training as needed and to manage through influence.
• Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.
• Fluent in English and Spanish is a plus.
• Valid Spanish Work Permit or European Union citizenship is required for this role.

The above is intended to provide an overview of the role and responsibilities for a Front Desk Manager at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses is an equal opportunity employer. This policy applies to all terms and conditions of employment.

As Housekeeping Coordinator, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.

Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices, and initiatives are implemented, embraced, and adopted within the resort.

Duties and Responsibilities

I will support the efficient operation of the housekeeping department, ensuring that products and services meet Six Senses’ operating standards. 

This includes:

• Enforcing established policies, procedures, and best practices.

• Collaborating with other departments to fulfil guest needs and maintain seamless operations.

• Overseeing the housekeeping and laundry facilities, ensuring a secure environment for guests and hosts.

• Managing inventory, stocktakes, and storage assessments in line with Six Senses sustainability practices.

Housekeeping Control Desk

The housekeeping control desk serves as the communication hub for the department. As Housekeeping Coordinator, I am responsible for:

• Handling all incoming calls and inquiries in a professional and efficient manner, conveying information accurately.

• Keeping the notice board up to date with relevant information.

• Communicating room status changes and occupancy updates with floor supervisors.

Guest Interaction and Room Management

• Assigning rooms to attendants and ensuring operational efficiency.

• Managing room status updates in PMS (Opera, HubOS).

• Assisting guests with special requests and preferences, ensuring satisfaction.

• Coordinating with Front Office, Laundry, and Valet departments to fulfill guest requests.

• Managing inventory control, purchasing requirements, and departmental stocktakes.

Maintenance and Repairs

• Liaising with the Engineering team to address room maintenance issues promptly.

• Reporting health, safety, or security hazards to the Exec. Assistant Housekeeper.

Team Management

• Scheduling housekeeping shifts to ensure adequate coverage for all operations.

• Providing training for new hosts and ongoing skill development for current hosts.

• Conducting proper handover briefings, ensuring all tasks and responsibilities are clearly communicated.

Qualification

To execute the position of Housekeeping Coordinator, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results and including the following:

• Possess a minimum of two years total experience in similar hotel operational role.
• Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including PMS platforms like Opera, HubOS, etc.
• Fluent in English and Spanish. 
• Valid Spanish Work Permit or European Union citizenship is required for this role.

The above is intended to provide an overview of the role and responsibilities for a Housekeeping Coordinator at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Como Agricultor/a, comprendo completamente la visión de Six Senses Ibiza para ayudar a las personas a reconectarse consigo mismas, con los demás y con el mundo que las rodea, además de nuestros valores de Sensibilidad Local y Sensibilidad Global, Experiencias Elaboradas, Hospitalidad Emocional, Bienestar Responsable y Cariñoso, Divertido y Peculiar.

La sostenibilidad es el núcleo de todo lo que hacemos en Six Senses. Por eso, me aseguraré de que todas las directivas sobre protección y preservación del medio ambiente, reutilización y mínimo desperdicio, compras, abolición del plástico de un solo uso, la responsabilidad social y todas las demás prácticas documentadas en las Directrices de Sostenibilidad, se sigan en el departamento para mantener un enfoque armonioso y sensible a nuestro entorno ambiental y cultural.

Funciones principales

En este rol, asumiré la responsabilidad de la eficiente operación del equipo de agricultores de la granja, formando parte del departamento de sostenibilidad, para proporcionar productos y servicios excepcionales dentro de los estándares operativos de la marca.

Realizaré las siguientes tareas relevantes para este rol:

• Gestionar las operaciones diarias del equipo de agricultura/jardinería y áreas correspondientes.
• Cultivo y cuidado de plantas y vegetales: Siembra, poda, riego y cuidado de las plantas, asegurándose de que crezcan de manera saludable y sostenible de acuerdo con las prácticas de bienestar y sostenibilidad de Six Senses.
• Cosecha de productos: Recolección de frutas, verduras y hierbas en su punto óptimo de maduración para garantizar la mejor calidad de los productos.
• Planificación de cultivos: Determinación de qué plantas cultivar según la temporada, la demanda del hotel y las condiciones climáticas.
• Provisión de productos frescos para el hotel: Suministro regular de frutas, verduras y hierbas frescas al hotel, garantizando que los ingredientes sean de la mejor calidad para los menús de los restaurantes según los procedimientos y estándares del hotel. 
• Colaboración con el equipo culinario: Trabajar de cerca con el equipo de cocina para conocer las necesidades del hotel y cultivar los productos que serán utilizados en los platos.
• Gestión de compostaje y residuos orgánicos: Reciclaje de residuos orgánicos del hotel y del huerto para crear compost que pueda enriquecer el suelo de manera natural.
• Educación sobre agricultura sostenible: Sensibilización de los Hosts y huéspedes sobre la importancia de la agricultura sostenible y las prácticas ecológicas implementadas en el huerto.
• Realizar cualquier tarea adicional asignada por supervisor/manager.
• Actuar con decisión para garantizar la satisfacción de los huéspedes. Ofrecer un toque de servicio especial cuando se presente la oportunidad.

Habilidades y Experiencia

Para desempeñar el cargo de Agricultor/a, poseo las habilidades técnicas y experiencia necesarias en un rol similar o superior con resultados comprobados. 

Se valorará la educación en Agricultura, Horticultura o Ciencias Ambientales. aunque no es indispensable. 

Experiencia con técnicas de riego y control de plagas; Conocimiento de sistemas de riego, así como métodos de control de plagas respetuosos con el medio ambiente; Conocer las propiedades del suelo y cómo mejorarlas para fomentar el crecimiento óptimo de los cultivos. 

Experiencia en control de inventarios y suministros, asegurándose de que los productos s entregan al hotel de manera oportuna. 

Tengo un buen dominio del español e inglés escrito y hablado. 

Es obligatorio tener visado para trabajar en España. 

Lo anterior tiene como objetivo proporcionar una visión general del rol y las responsabilidades de un/a Agricultor/a en Six Senses Ibiza. No se trata de una lista inclusiva y/o exhaustiva de las tareas y responsabilidades inherentes al puesto.

Six Senses Ibiza es un empleador que ofrece igualdad de oportunidades. Esta política se aplica a todos los términos y condiciones de empleo.

Como Jefe/a de Partida, comprendo la visión de Six Senses Ibiza de ayudar a las personas a reconectar consigo mismas, con los demás y con el mundo que les rodea, así como nuestros valores de sensibilidad local y sensibilidad global, experiencias artesanales, hospitalidad emocional, responsabilidad y cuidado, diversión y peculiaridad y bienestar pionero.

La sostenibilidad, el bienestar y las experiencias fuera de lo común son la base de todo lo que hacemos en Six Senses. Salvaguardaré estos pilares y garantizaré el pleno conocimiento y la participación activa en todas las iniciativas de nuestra marca.

Funciones principales

Como Jefe/a de Partida, asumiré la responsabilidad de:

• Preparar variedad de carnes, mariscos, aves, verduras y otros alimentos para cocinar en asadores, hornos, parrillas y otros equipos de cocina.
• Asumir la responsabilidad de la calidad de los productos servidos.
• Comprobar los productos entrantes, asegurándose de que toda la mercancía alimentaria esté de acuerdo con las hojas de pedido, los registros de recepción y las especificaciones de compra.
• Conoce y cumple sistemáticamente los tamaños estándar de las raciones, los métodos de cocción, las normas de calidad y las reglas y directrices de la cocina.
• Sigue la presentación adecuada de los platos y la guarnición para todos los platos.
• Asiste en el control del presupuesto operativo del punto de venta, asegurándose de que todos los costes estén estrictamente controlados para maximizar la rentabilidad.
• Registrar las quejas, peticiones y soluciones de los clientes y comunicarlas al Chef de Cuisine.
• Conocer y cumplir la política de Six Senses Ibiza en materia de incendios, higiene y seguridad.
• Mantener las directrices y normas de servicio y funcionamiento de Six Senses. Mantener y superar mis puntos de referencia de rendimiento.
• Cumplir estrictamente las normas LQA y los comentarios de los huéspedes.

Cualificaciones

Para desempeñar el puesto de Jefe/a de Partida, debo poseer las cualificaciones requeridas, habilidades técnicas y experiencia en un puesto similar en hoteles de lujo con resultados probados e incluye lo siguiente:

• Título de bachillerato, Formación Profesional, Artes Culinarias o equivalente. Se prefiere un diploma/licenciatura en hostelería de una escuela de hostelería reconocida.
• Al menos dos años de experiencia en cocina en un establecimiento de servicio completo a la carta o similar.
• Conocimiento del uso del equipo de asado y comprensión de la cocina de carne y pescado, destreza con el cuchillo y comprensión del concepto "de la granja a la mesa".
• Certificado de manipulador de alimentos en vigor.
• Dominio del inglés.
• Permiso de trabajo de la Unión Europea en vigor.

Lo anterior tiene como objetivo ofrecer una visión general del rol y las responsabilidades de un/a Jefe/a de Partida en Six Senses Ibiza. No es, ni pretende ser, una lista completa y/o exhaustiva de las tareas y responsabilidades inherentes al puesto.

Six Senses Ibiza es una empresa que ofrece igualdad de oportunidades. Esta política se aplica a todos los términos y condiciones de empleo.

Como Security Officer, comprenderé plenamente la visión de Six Senses para ayudar a las personas a reconectar consigo mismas, con los demás y con el mundo que las rodea, así como nuestros valores de sensibilidad local y sensibilidad global, experiencias diseñadas, hospitalidad emocional, responsabilidad y cuidado, diversión y originalidad, y bienestar pionero. La sostenibilidad, el bienestar y las experiencias fuera de lo común son la base de todo lo que hacemos en Six Senses. Salvaguardaré estos pilares y garantizaré el conocimiento y la participación activa en todas nuestras iniciativas de marca.

Funciones y responsabilidades

Como Security Officer, asumiré plena responsabilidad en el funcionamiento eficiente de las siguientes tareas:

Habilidades y experiencia

Para desempeñar el puesto de Security Officer, confirmo que poseo las cualificaciones requeridas y al menos dos años de experiencia en un cargo similar o superior en hoteles de lujo, con certificaciones y diplomas acreditados.

Mis habilidades técnicas incluyen el manejo de MS Office (Word, Excel, PowerPoint y Outlook). Poseo un buen dominio del inglés escrito y hablado, así como conocimientos del idioma y las costumbres locales.

Debo contar con certificaciones actualizadas en Primeros Auxilios, RCP y uso de Desfibrilador.

Este documento proporciona un resumen de las funciones y responsabilidades del puesto de Security Officer en Six Senses Ibiza. No implica que la lista anterior sea exclusiva o exhaustiva de todas las tareas inherentes a la posición.

Six Senses Ibiza es un empleador que ofrece igualdad de oportunidades. Esta política se aplica a todas las condiciones y términos de empleo.

As Chef de Cuisine, I fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the resort.

Duties and Responsibilities

In this role, I will support the Executive Chef and Executive Sous Chef by assuming responsibility for the efficient operation of the Culinary department, including Stewarding team to provide exceptional product and service within brand operating standards.

By keeping abreast of industry trends and practices and updating knowledge and skills to improve the product and service offering, I will continually focus on the rejuvenation of the culinary experience. 

Menus and signature dishes will be constantly assessed to remain relevant and in keeping with Six Senses wellness and sustainability practices and with seasonal availability, while Destination Dining experiences will reflect this innovation and creativity from a culinary sense.

Purchasing practices will meet the requirements of the Six Senses nutrition and sustainability platforms, while stocktakes and storage assessment will be undertaken at the required times to ensure all stock is on hand, properly stored and in line with Six Senses control and hygiene standards.

Guidance is provided to relevant kitchen hosts on standard portion control and appealing presentation of all dishes. I will constantly monitor the final product prior to serving to guests, plus I will make appropriate suggestions and recommendations to Executive Chef for improvements within the food operation.

An important part of the role is to interact with guests and hosts in a professional, courteous and positive manner and proactively seek feedback. In the event of guest complaints, I will effectively carry out service recovery to the satisfaction of guests.

A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained by myself and all hosts in line with brand and statutory requirements.

My constant interaction with and provision of support to and communication with other departments is intrinsic to the smooth functioning of the operation. I will perform any additional duties given to me by the Executive Chef and Executive Sous Chef.

Qualifications

To execute the position of Chef de Cuisine, I have the required qualifications, technical skills and more than five years’ experience in a similar role in luxury hotels with proven results. 

• Possess a minimum of a Diploma in Culinary Arts or similar. 
• I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer.
• Technical skills include advanced MS Office platform.
  
• Excellent command of written and spoken English and Spanish.
• People person and good motivator.
  
• Excellent organizational skills.
• Solid leadership and training skills.
• Valid European work permit is mandatory.

The above is intended to provide an overview of the role and responsibilities for a Chef de Cuisine at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment.

As Pool F&B Supervisor, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.

Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices, and initiatives are implemented, embraced, and adopted within the resort.

Duties and Responsibilities

As Pool F&B Supervisor, I will support the Pool F&B Manager and Assistant F&B Director in continually focus on the rejuvenation of the Food & Beverage department and oversee the hostess team across the different outlets in Six Senses Ibiza. I will have a crucial role in ensuring smooth operations, exceptional guest experiences, and efficient reservation management.

I will perform the following relevant tasks for this role:

• Review bookings and plan for the smooth outlet operation.
• Ensure high-quality service at the pool, providing a warm and professional welcome to all guests.
• Ensure F&B area is checked prior opening to guests and ensure all area is clean, properly equipped and in a high standard of maintenance.
• Oversee sunbeds ensuring prompt and efficient guest assistance.
• Implement and maintain guest recognition program, taking special care with food likes and dislikes and allergies or special dietary requests.
• Supervise the team in offering beverage and snack recommendations, promoting upselling opportunities. 
• Handle guest complaints or special requests, ensuring quick and satisfactory resolutions.
• Assist in the control of the outlet operational budget, ensuring that all costs are strictly controlled maximizing profitability.
• Fully understand the team goals and objectives, ensuring that the maximum is done to achieve the targets.
• Conduct daily briefings to communicate key information, special events, and service expectations.
• Ensure the proper setup and maintenance of sunbeds, umbrellas, and pool furniture.
• Coordinate with housekeeping and maintenance to keep the pool area clean and well-maintained.
• Communicate with the front desk and guest relations teams to manage VIP sunbed reservations and special events.
• Knowledge on menu prices and suggesting upselling when necessary.
• Ascertains guest satisfaction and ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell.
• Maintain and update of guest history files and disbursement of relevant information ensuring guest requests and preferences and/or food allergies are implemented whenever possible.
• Maintain efficient administration within the department preparing and submitting operational reports on time.
• Ensure all equipment of the department is kept clean and in good working condition.
• Upsell all resort, Wellness & Experience, and outlet facilities.
• Attend meetings and training as required by Pool Manager.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.
• Perform any additional tasks given to me by management.

Qualification

To execute the position of Pool F&B Supervisor, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results and including the following:

• Possess a minimum of two years total experience in similar hotel operational role.
• In terms of frontline F&B supervisor, I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer.
• I am a responsive, engaged and interactive leader, capable of building strong positive relationships with hosts that results in a shared vision of success for the operation, demonstrated ability to leverage shared resources, undertake training as needed and to manage through influence.
• Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including MICROS.
• Familiar with Food and Beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory.
• Fluent in English and Spanish is a plus.
• Valid Spanish Work Permit or European Union citizenship is required for this role.

The above is intended to provide an overview of the role and responsibilities for a Pool F&B Supervisor at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses is an equal opportunity employer. This policy applies to all terms and conditions of employment.

As F&B Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As F&B Supervisor, I will assume full responsibility for the efficient operation in the following:

• Review bookings and plan for the smooth department operation during shift. 
• Ensure F&B area is checked prior opening to guests and ensure all area is clean, properly equipped and in a high standard of maintenance. 
• Handle guest feedbacks, inquiries, and comments. 
• Assist in scheduling, training and providing feedback to F&B Host. 
• Supervise the F&B Host’s team. · Work with an empathetic attitude.
• Ensure the prompt and efficient service required by standards. 
• Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service. 
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities. 
• Have good knowledge of all F&B outlets opening hours. 
• Knowledge on menu prices and suggesting upselling when necessary. 
• Ensure all equipment of the department is kept clean and in good working condition. 
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. 
• Strictly adhere to LQA standards and guest comments.

Skills and Experience

To execute the position of F&B Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 2-4 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree?from a recognized hospitality school is preferred. 
• Fluent in English; I understand that additional languages are preferred. 
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. 
• Fluent in English; I understand that additional languages are preferred. 
• Valid EU work permit.

Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Como Técnico/a General de Mantenimiento, comprendo plenamente la visión de Six Senses Ibiza de ayudar a las personas a reconectar consigo mismas, con los demás y con el mundo que las rodea, además de nuestros valores de sensibilidad local y sensibilidad global, experiencias creadas, hospitalidad emocional, responsabilidad y cuidado, diversión y originalidad, y bienestar pionero. Al abrazar la visión y los valores de Six Senses, ofreceré una experiencia excepcional para los huéspedes y desarrollaré a los anfitriones para que sean lo mejor que puedan ser.

Responsabilidades

El Técnico/a General de Mantenimiento, realizará las siguientes tareas relevantes para este rol:

• Realiza el mantenimiento de los elementos metálicos estructurales de los edificios según el programa de mantenimiento programado y el programa de mantenimiento preventivo.
• Realiza las solicitudes de mantenimiento de pintura cuando el pintor esté de día libre o de vacaciones.
• Mantiene las canaletas de aguas pluviales en todos los edificios.
• Asiste a los departamentos de ingeniería o paisajismo con trabajos manuales en el hotel según se requiera.
• Mantiene el área de trabajo y asegura que todas las áreas de trabajo permanezcan limpias en todo momento.
• Utiliza equipos de seguridad personal para garantizar su propia seguridad durante el trabajo.
• Mantiene y reemplaza todas las lámparas en el resort, incluyendo la reparación y reemplazo de enchufes.
• Responde a todas las quejas de los huéspedes relacionadas con el mantenimiento de su habitación o áreas públicas de manera oportuna.
• Realiza mantenimiento preventivo en habitaciones de huéspedes y áreas públicas.
• Asiste en bloqueos de plomería.
• Ayuda a los huéspedes con solicitudes especiales, como abrir equipaje cuando se pierden las llaves.
• Desatasca inodoros y cambia válvulas y asientos de válvula.
• Responde a las solicitudes de trabajo o informes de inspección de habitaciones presentados por otros departamentos.
• Responde a todas las condiciones de emergencia, como incendios, fallos de energía, etc.
• Lubrica las maquinarias de manera regular.
• Realiza trabajos de maquinista en todo el equipo, como reemplazo y reparación de rodamientos, engranajes, correas, ejes, mecanismos de control, etc.
• Asiste en paradas importantes para reparaciones.
• Asiste a reuniones y entrenamientos según lo requieran los supervisores.
• Mantiene las directrices y estándares de servicio y operación de Six Senses. Se mantienen y superan mis indicadores de rendimiento.
• Cumple estrictamente con los estándares LQA y los comentarios de los huéspedes.
• Realiza cualquier tarea adicional que me sea asignada por el Engineering Supervisor or Director of Engineering

Cualificaciones

Para desempeñar el puesto de Técnico/a General de Mantenimiento, cuento con las cualificaciones requeridas, habilidades técnicas y experiencia en un rol similar o mayor en hoteles de lujo. Poseo un diploma / título mínimo de hospitalidad y más de dos años de experiencia en este rol.

Soy una persona que se involucra personalmente, con excelentes habilidades organizativas, con dominio del inglés.

Six Senses Ibiza es una empresa que ofrece igualdad de oportunidades. Esta política se aplica a todos los términos y condiciones de empleo.

As a Duty Manager (Front Desk Assistant Manager), I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.

Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices, and initiatives are implemented, embraced, and adopted within the resort.

Duties and Responsibilities

As Duty Manager, I will assume full responsibility for the efficient operations of the hotel, including Front of House and Residences, to ensure exceptional products and services in line with brand standards. I will assist to ensure that all set policies, procedures, best practices are in place and rigorously enforced.

I will support the Front Of House Manager and Rooms Director continually focus on the rejuvenation of the Rooms and Residences experience. 

I will perform the following relevant tasks for this role:

• Overseeing daily operations, including resort arrivals, departures, check-ins, check-outs, and guest interactions.

• Maintain a proactive presence in the lobby to welcome guests and address guest concerns promptly and ensuring effective resolutions.

• Resolve guest complaints efficiently while ensuring high levels of guest satisfaction and retention.

• Coordinating guest experiences, such as reservations, tours, and special requests.

• Supporting room inventory management to optimize occupancy and revenue.

• Collaborating with Housekeeping, Maintenance and F&B teams to deliver personalized service.

• Reviewing daily PMS reports, ensuring accuracy, and addressing discrepancies.

• Maintaining detailed guest history profiles for tailored services.

• Managing host schedules and ensuring high standards of grooming, punctuality, and professionalism.

• Attend and contribute to departmental meetings and briefings as required by the Front of House Manager or senior leadership.

• To manage all aspects of reporting teams daily checklists.

• To cover night shifts on a regular basis, as operational needs dictate.

• Perform additional duties as assigned by the Front of House Manager or senior leadership.

• To strictly adhere to LQA, Forbes and brand standards as well as guest comments.

• To upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.

Qualification

To execute the position of Duty Manager, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results and including the following:

• Possess a minimum of three years total experience in similar hotel operational role.
• In terms of frontline rooms management, I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer.
• I am a responsive, engaged and interactive leader, capable of building strong positive relationships with hosts that results in a shared vision of success for the operation, demonstrated ability to leverage shared resources, undertake training as needed and to manage through influence.
• Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.
• Fluent in English and Spanish is a plus.
• Valid Spanish Work Permit or European Union citizenship is required for this role.

The above is intended to provide an overview of the role and responsibilities for a Duty Manager at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses is an equal opportunity employer. This policy applies to all terms and conditions of employment.

As Waiter / Waitress (F&B Host), I will fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the resort.

Duties and Responsibilities

As Waiter / Waitress, I will assume full responsibility for the efficient operation in the following:

• Ensure that all guests are greeted courteously and attentively.
• Escort guests to the table and assist in seating and present the menu.
• Answer outlet telephone courteously and efficiently as specified in departments standards.
• Take order from any food & beverage outlet menus.
• Inspect condition and cleanliness of menus and wine list.
• Work with an empathetic attitude.
• Ensure the prompt and efficient service required by standards.
• Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
• Have good knowledge of all F&B outlets opening hours.
• Knowledge on menu prices and suggesting upselling when necessary.
• Ensure all equipment of the department is kept clean and in good working condition.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of Waiter / Waitress , I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. 

• Minimum of hospitality diploma/degree from a recognized hospitality school
• More than one year’s experience in a similar operational role.
• Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including MICROS/point of sell platforms. 
• Familiar with Food and Beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory.
• Excellent command of written and spoken English with some knowledge of the local language and customs.
• Valid European work permit is mandatory.

The above is intended to provide an overview of the role and responsibilities for a Waiter/Waitress at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment.

As Pastry Cook, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives. 

Duties and Responsibilities 

As Pastry Cook, I will assume full responsibility for the efficient operation in the following: 

• Check production schedule to determine variety and quantity of goods to bake. 
• Measure and mix ingredients to form dough or batter. 
• Roll, cut, and shape dough to form rolls, pie crusts, tarts, cookies, and related products. Cut, peel, and prepare fruit for fillings. 
• Place dough in pans, molds, or on sheets and bake in oven. Observe products while cooking and adjust controls. 
• Mix icings and other toppings and decorate cakes, pastries, and other baked goods.
• Use a variety of kitchen tools, including electric mixers, pans, rolling pins, and cutting tools. 
• Follow proper plate presentation and garnish set up for all dishes. 
• Complete understanding of and adhere to the Six Senses’ policy relating to fire, hygiene and safety. 
• Ensures all equipment and working area are kept clean and in good working condition. 
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. 
• Strictly adhere to LQA standards and guest comments.

Skills and Experience

To execute the position of Pastry Cook, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: 

• High school diploma or equivalent and at least 1-3 years pastry kitchen experience in a full-service outlet or similar setting. Hospitality diploma/degree?from a recognized hospitality school is preferred. 
• Valid health/food handler card as required by local or state government agency. 
• Fluent in English; I understand that additional languages are preferred. 
• UE visa/work permit requirements

The above is intended to provide an overview of the role and responsibilities for a Pastry Cook at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. 

Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment.

As GWSS (Grow With Six Senses) Attendant, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Grow With Six Senses incorporates all of the dimensions of wellness so kids can reconnect with nature and others around them. They'll be immersed in local culture, wellness, sustainability and social experiences, gaining useful life skills through play. It’s an adventure, and as they journey through each activity, they’ll get a new stamp for their personal Six Senses passport.

Duties and Responsibilities

As GWSS Attendant, I will assume full responsibility for the efficient operation in the following:

• Plan, organize, conduct and create kids' activities.
• Set up Grow With Six Senses room and equipment.
• To make, reconfirm and verify guests' bookings.
• Request and collect stock and supplies in accordance with minimum stock levels.
• Record daily requisitions in the balance or record book.
• Ensures all equipment and working area are kept clean and in good working condition.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

Skills and Experience

To execute the position of GWSS Attendant, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least more than one year of experience in a similar role, background in kindergarten/school teaching; or similar.
• Very good command over spoken and written English.
• Have a demonstrable artistic talent; creating learning stories for children.
• Valid UE visa/work permit.

The above is intended to provide an overview of the role and responsibilities for a Grow With Six Senses Attendant at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment.