Empleo

As Cleaning Staff (M/F), you will be reponsible for providing efficient and professional cleanliness of the hotel.

• Ensure a high standard of cleanliness.
• Complete cleaning on time and within allocated hours set by company.
• Clean using provided specialised equipment and chemicals as per training.
• Ensure a productive and professional relationship with staff members, clients and all contractor personnel.
• May be required to check the quality of cleaning in other rooms.

• Previous experience between 3 to 5 years in cleaning/floor departments.
• Office skills - Microsoft Office (Word, Outlook, Power Point...).
• Minimum intermediate level of English.
• Knowledge of flat management systems.
• Friendly, respectful and professional attitude.
• Planning / Work Discipline.
• Customer Orientation.
• Communication skills.
• Team work.

As a Areas Supervisor (M/F), you will report to the Hotel Housekeeper and will be responsible for supervising the floor service.

• Ensuring the planning, coordination and supervision of the floor service, cleaning, hygiene and replacement of amenities and other products;
• Complying with service standards and internal hygiene and safety procedures in order to guarantee a service of quality and excellence, exceeding the expectations of the client.

• Professional experience in similar roles.
• Knowledge of English and preference for another Foreign Language with a basic level of hospitality vocabulary
• Knowledge of Hazard analysis and critical control points (HACCP), hygiene and safety standards.
• Professional attitude
• Time Flexibility
• Autonomy

As Spa therapist (M/F), you will be responsible for creating a relaxing and rejuvenating atmosphere while providing exceptional spa treatments and services to our valued guests. 
If you have a deep understanding of various spa therapies, excellent communication skills, and a desire to help others on their wellness journey, we invite you to apply for this exciting opportunity. 

• Provide a warm reception to guests and foster a welcoming atmosphere. 
• Perform a variety of spa treatments including massages, facials, body scrubs, wraps, and other specialized therapies.
• Consult with guests to assess their specific needs and preferences and recommend appropriate treatments.
• Create a serene and tranquil environment to promote relaxation and well-being
• Maintain a high standard of cleanliness and hygiene in treatment rooms and spa areas.
• Ensure that treatment rooms, relaxation rooms and thermal suites are well-stocked with equipment & products. 
• Ensure optimal utilization of products and minimize waste. 
• Educate guests about the benefits of different spa therapies and provide personalized recommendations for at-home self-care routines.

• Proven work experience as a Spa Therapist or wellness related field.
• Certification or diploma in Massage Therapy, Esthetics, or a related field (ITEC, CIBTAC, CIDESCO or similar).
• Proficient knowledge of various spa therapies, techniques, and products.
• Excellent communication and interpersonal skills.
• Knowledge of the English language.
• Ability to provide exceptional customer service and create a welcoming environment.
• Strong organizational and time-management skills
• Flexibility to work evenings, weekends, and holidays as required.
• Ability to adapt to the needs of diverse guests and provide personalized treatments.
• Knowledge of health and safety regulations in a spa environment.
• Commitment to always maintaining a professional demeanor and appearance.

As Housekeeper (M/F), you will perform routine duties in cleaning and servicing rooms and common areas, promoting a positive image of the hotel and addressing guest requests and problems. 

• Clean and service assigned rooms according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. 
• Change and replenish bed linens, towels, minibar and guest amenities, as needed and/or according to the scheduled periodicity.  
• Prepare the assigned rooms to the special needs and requirement from the guests (extra beds, cradle, etc.). 
• Stock, maintain and transport housekeeping supply cart on a daily basis. 
• Report to the direct supervisor the incidents or maintenance deficiencies identified in the rooms/common areas during their preparation and cleaning. 
• Carry out the cleaning of the common areas of the hotel that has been assigned and maintain the order and the good image of the furniture of those zones. 
• Support other floor staff members in the cleaning and preparation of the rooms, in case of urgency, incidence or need. 
• Implement the procedures for managing quality of housekeeping and laundry services. 
• Carry out the tasks of preventive sanitary hygiene maintenance. 

• At least 6 months’ experience developing similar functions. 
• Secondary school diploma or equivalent education. 
• Fluency in local language and knowledge of English is highly valuable.
• Customer Oriented.
• Organizational skills. 
• Flexible and reliable. 
• Detail-oriented.
• Ability to work independently and as part of a team.  

As Doorman (M/F), you will be responsible for servicing guests outside at the entrance or in the hall of the hotel and for the provision of simple security tasks. This includes, transport and take into custody of the baggage and giving general information about hotel facilities and the operation of equipment.

• Be present at the entrance of the hotel and open the door for guests entering and leaving the hotel.
• Assist guests to get on and out of vehicles, as well as loading and unloading luggage.
• Ensure a controlled and orderly hotel entrance, managing disruptions and notifying security if regarded as necessary.
• Coordinate, alongside the Front Office team, baggage management, valet and transportation services for guests.
• Organize transportation for guests, including pre-booking services (e.g., taxi cab, shuttle bus).
• Park and lower guest cars, from the parking lot, as well as maintaining them clean and ready for usage.
• Be aware and communicate hotel services available and general safety information.
• Be knowledgeable and communicate places of interest of the city, such restaurants, museums and monuments, providing directions, recommendations and reservation options.
• Ensure to keep the front office team and management team fully informed of feedback and suggestions given by guests and other departments.

• Previous experience in hospitality would be preferred.
• High school diploma or equivalent education.
• Fluency in local language is a must and knowledge of English highly valuable.
• Interpersonal and communication skills.
• Knowledgeable about the local area.
• Ability to work independently and as part of a team.

As a Valet (M/F), you will report to the Hotel Housekeeper and will be responsible for supervising the floor service.

• Ensuring the planning, coordination and supervision of the floor service, cleaning, hygiene and replacement of amenities and other products;
• Complying with service standards and internal hygiene and safety procedures in order to guarantee a service of quality and excellence, exceeding the expectations of the client.

• Professional experience in similar roles.
• Knowledge of English and preference for another Foreign Language with a basic level of hospitality vocabulary
• Knowledge of Hazard analysis and critical control points (HACCP), hygiene and safety standards.
• Professional attitude
• Time Flexibility
• Autonomy